Hi GW, Title
Discuss With The Agent Before Actioning Description The knee-jerk reaction to cancel the Diáspora @ Girton College Cambridge booking (20/04/2024) resulted in several negative outcomes: Loss of income due to the cancellation. Undermined trust with the agent, which led to a strained professional relationship. Loss of control over the booking process, as the decision was made impulsively without consultation. It is understandable that RD wished to cancel the contract within the 5-day penalty-free period, but a more thoughtful approach would have been to consult with the agent before taking any action. A discussion about the challenges presented by Diáspora and potential solutions may have allowed for a more positive outcome, such as modifying the booking or finding a workaround. RD's initial response to the agent, GW, included an invitation for further discussion, but it placed a stronger emphasis on canceling the contract rather than exploring options first. This inadvertently made cancellation appear as the most urgent course of action, rather than initiating a more constructive dialogue. Notes Comments This situation highlights the advice shared by JH: “Every other agency/band/fixer I work with usually asks for a reply to confirm acceptance of the terms of the contract. Unfortunately, you can’t imply consent in contract law like that.” In this case, RD was not instructed to sign the contract, but rather told that the contract would automatically become legally binding after 5 days. This approach was unfamiliar to RD, and the method used by AN raised questions about its standard practices. Additionally, this decision backfired when JM shared details with JE, which ultimately resulted in Diáspora being dropped from the agency without prior notice. This underscores the importance of trusting the right agents and the potential consequences of premature decisions. Not all agents are trustworthy, and this experience illustrates the risks of acting too hastily without discussing the situation thoroughly. Implemented Implemented Date: 27/11/2024 Implemented By (Individual): RD Implemented By (Organisation): R&BM INDIVIDUALS GW, Agent Booking agent for Diáspora, responsible for managing and facilitating bookings. To maintain open communication with RD, provide guidance on contract terms, and assist in managing challenges with bookings. GW should be involved in decision-making processes and should encourage a collaborative approach to resolving issues with bookings. Music agency that manages and books acts like Diáspora. Responsibilities: To ensure clear and transparent communication regarding contract terms and expectations. AN must also ensure that its methods for contract signing and client communication are legally sound and understandable. JH, Percussion Provided advice on consent law. JE, Agent Manager involved in previous event. JM, Manager Manager involved in previous event. RD, Artist Performer, responsible for managing bookings, contracts, and communication with agents. To consult with the agent before taking drastic action (such as canceling a booking) and to explore alternative solutions when challenges arise. RD should prioritize open discussions with the agent before making decisions that could negatively impact the booking or ORGANISATIONS AN Sent a contract after reservation period had expired. READ MORE... This development was triggered by the following incidents... Contractual Obligation Breach by JH Incident 1: Knee-Jerk Reaction to Cancel the Gig Incident 6: Loss of Control in Booking Process Incident 7: Loss of Income Incident 9: Undermined Trust with AN This development triggered the following incidents... Agent Feedback from JE Comments are closed.
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